Privacy Policy

Last Updated: 26 August 2026

At 1st Asphalt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, or request a quote.

This policy applies to information collected through our website and through communications with us.

1. Who We Are

1st Asphalt provides paving, driveways, patios, fencing, tarmac and groundworks services for residential and commercial customers in Bromsgrove, Birmingham and surrounding areas.

Website: 1stasphalt.co.uk
Email: firstasphalt@outlook.com
Telephone: 07973 910294

For questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information We Collect

We may collect personal information when you contact us, request a quote, submit an enquiry, or otherwise interact with our website.

This may include:

  • Your name

  • Email address

  • Telephone number

  • Details about the service or work you require

  • Property or project information you choose to provide

  • Information contained within messages or enquiries you send us

  • Technical information such as your IP address, browser type and device information

  • Website usage information collected through cookies or analytics technologies, where applicable

We only ask for information that is reasonably necessary to respond to your enquiry or provide our services.

3. How We Collect Your Information

We may collect information when you:

  • Complete a contact or quote request form

  • Contact us by email or telephone

  • Request information about our services

  • Ask us to provide a quotation

  • Become a customer

  • Browse or interact with our website

Some technical information may also be collected automatically through cookies, server logs and similar technologies.

4. How We Use Your Personal Information

We may use your personal information to:

  • Respond to enquiries

  • Provide quotations and estimates

  • Contact you regarding a requested service

  • Arrange or carry out work

  • Manage our relationship with customers

  • Provide customer support

  • Maintain records relating to our services

  • Improve our website and services

  • Maintain the security and proper operation of our website

  • Comply with legal, accounting or regulatory obligations

We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.

5. Our Legal Basis for Processing Your Information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract – where processing your information is necessary to provide a quotation, arrange work, or perform services you have requested.

Legitimate Interests – where it is reasonably necessary for operating our business, responding to enquiries, providing customer service, improving our services or protecting our website and business.

Legal Obligation – where we are required to process or retain information to comply with applicable laws.

Consent – where you have specifically given us permission to process your information for a particular purpose. Where processing is based on consent, you may withdraw your consent at any time.

6. Sharing Your Personal Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties where necessary to operate our business or provide our services. These may include:

  • Website and hosting providers

  • IT and technical service providers

  • Professional advisers, accountants or insurers

  • Contractors or service providers involved in completing requested work

  • Government, regulatory or law enforcement authorities where required by law

Where third parties process personal information on our behalf, we expect them to handle that information securely and only for the agreed purpose.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Enquiry information may be retained for a reasonable period so that we can respond to follow-up questions and maintain appropriate business records.

Customer, invoice and transaction information may need to be retained for longer periods where required for accounting, tax, legal or regulatory purposes.

When personal information is no longer required, we will securely delete or anonymise it where reasonably practicable.

8. Cookies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that help websites operate correctly and may provide information about how visitors use the website.

Cookies may be used for purposes such as:

  • Essential website functionality

  • Website security

  • Remembering user preferences

  • Understanding website performance and visitor behaviour

  • Analytics, where enabled

Where required by law, non-essential cookies will only be used after obtaining your consent.

You can also manage or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect how some parts of the website function.

9. Analytics and Third-Party Services

We may use third-party tools or services to help operate, secure or understand the performance of our website.

Where analytics services such as Google Analytics are used, they may collect information about how visitors interact with the website, including pages visited, approximate location, device information and browsing activity.

Where consent is legally required for these technologies, they will only be activated after you have provided the appropriate consent.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no internet-based system can be guaranteed to be completely secure.

11. International Data Transfers

Some website, hosting, analytics or technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place where required by UK data protection law.

12. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of processing

  • Object to certain processing of your personal information

  • Request transfer of your information where applicable

  • Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, please contact us at:

Email: firstasphalt@outlook.com
Telephone: 07973 910294

We may need to verify your identity before completing certain requests.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. Children’s Privacy

Our website and services are not intended specifically for children, and we do not knowingly collect personal information from children through the website.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact:

1st Asphalt
Email: firstasphalt@outlook.com
Telephone: 07973 910294
Website: 1stasphalt.co.uk